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News - keep up to date
  • The electrical issue with our Sauna room has now been fixed and it is now re open and fully functioning!

    Thank you for all your patience

    The Park Club Team

  • Due to an electrical issue the sauna is currently out of action. An electrician is attending Club today and we will update you as soon as we know more. We apologise for any inconvenience that this may cause and if you have any questions please do not hesitate to contact us.

  • We are really pleased to announce that the refurbishment works on the sauna and steam room finished ahead of schedule and are now open to our members. 

    We are really pleased with the transformation and hope you will be too. Don't forget to pop in on your next visit. 

  • Following recent issues with our hot water system, further remedial work is required and this will take place on Tuesday 3rd May. This may affect the hot water in the club for periods of time, though the engineers on site will do all that they can to ensure that it is not affected. We will have more details once the engineers are at the Club including how long the works will take and will keep you updated via social media, the website and in club communications on the day.

     

  • Due to essential maintenance works, we will be closing the pool between 23rd May and the 8th June. The pool filtration system is due for replacement and in order for us to replace this we are required to impose a full closure of poolside including the sauna & steam room.

    We are very sorry for any inconvenience this will cause to our members. If you have any questions or concerns please do not hesitate to speak to a member of our team.

    The Park Club Team

The Park Club Chatham
Member Notice! The electrical issue with our Sauna room has now been fixed and it is now re open...
14 hours ago
The Park Club Chatham
Due to an electrical issue the sauna is currently out of action. An electrician is attending Club...
21 hours ago
The Park Club, Milton Park
The 3 day weekend is finally here!!! On bank holiday Monday our opening hours are 10am-6pm Come...
2 days ago
The Park Club Ashford
The first day of May is here! https://en.wikipedia.org/wiki/May_Day
2 days ago
The Park Club Chatham
Here's another beautiful offer from our Beautician at The Park Club Chatham... Just what we want...
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The Park Club, Milton Park
Members Notice! We are currently experiencing issues with our water pressure, we are currently...
3 days ago
The Park Club, Milton Park
BANK HOLIDAY OPENING TIMES - 10am till 6pm. Why not book onto a class? 10:35 Pilates 12:30 Studio...
4 days ago
The Park Club Chatham
Great news...steam room refurbishments have been completed early and are now open. The sauna will...
4 days ago
The Park Club Chatham
Member Notice - Following recent issues with our hot water system, further remedial work is...
4 days ago
The Park Club Ashford
Referred a friend yet? :) There are many gifts to be redeemed! Bring your friends down on todays...
4 days ago
The Park Club Chatham
Fitness Friday! Don't forget to bring a Gym Buddy along to have full access to the The Park! Try...
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Tomorrow its Friday again! Who else is coming down to the gym?
5 days ago
Park Club Fleet
We're getting closer and closer to a 3 day weekend!!!! Please note, our opening times remain the...
5 days ago
Park Club Fleet
We hope your week is going well so far! A busy night ahead at the Park Club: 6.00pm Circuits...
6 days ago
The Park Club Ashford
If you haven't already please give us a follow on our Twitter account :...
6 days ago
The Park Club Chatham
Spotlight Class! Come and Try our Body Combat Class. Tonight at 19:00 - 20:00 Kick, punch and...
6 days ago
The Park Club Chatham
Work for us! We are recruiting for a Membership Advisor and Personal Trainers in club, so if your...
1 week ago
The Park Club Ashford
JOIN THE PARK CLUB - Get beach body ready! FOR ONLY £19.99 A MONTH WITH OUR FULLY INCLUSIVE...
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Got a vacation coming up? Want to look great but need help? Free personal training session when you...
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Park Club Fleet
Fully inclusive membership from just £19.99 a month!! Come and have a look round and stay for a...
1 week ago
HELP US HELP YOU

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What do I do if I have lost my membership card?

If you lose your membership card, please talk to a member of our team on reception and we will replace it for you at a cost of £2.50. If your card breaks due to wear and tear we will replace it for you free of charge.

Do you offer a joint membership?

We currently only have joint memberships available at our Milton club. For more information regarding this please click here or contact the club for more information.

Can I transfer my membership to another person?

Yes, we offer the option to transfer your membership to another person; this can be done in club. All you will need to do is arrange an appointment to meet with one of our team with the person you are transferring your membership to. Please state that you are wishing to transfer a membership.

Can I suspend my membership?

Yes, you can suspend your membership, whether you are within your minimum contract term or not. A suspension can be actioned for up to 6 months with no charge if you have completed your minimum contract term. If you are still within your contract term, there is a £5 administration charge per month of the suspension which is taken by direct debit. If you are still within your contract term, the months that you suspend for will be added to the end of your contract to ensure that the minimum term is honoured.

Can I bring a guest into the club?

Yes, you can bring a guest into the club using one of the complimentary guest passes provided in your welcome pack. Alternatively they can purchase a guest pass through reception. Please note a health questionnaire must be completed on arrival.

Can I join online?

Yes you can join online via the join now section of our website.

How old do I have to be to join?

The minimum age to join on an inclusive membership is 16 for all clubs.

We do offer student and teen memberships at a certain clubs. Please contact your nearest club for more information.

Are all classes included in my membership?

Yes all classes are included in your membership, for a full list of current classes please visit your local clubs home page on the website.

Do you offer a joint membership?

We currently only have joint memberships available at our Milton club. For more information regarding this please click here or contact the club for more information.

Do I need to fill out a health questionnaire when visiting?

All new customers/members visiting the club must complete a health questionnaire.

Do I need to book an induction to use your club?

If you have used a gym before you can sign a waiver on the health questionnaire to opt out of an indication. If however you would like an induction please call to arrange an appointment.

How to register for online booking?

To book online you will need to visit our timetable pages and click on the online booking link, select help, how to register and create your account then follow the relevant steps, if you are an existing member, you will need to create an account.

How to make an online booking

  1. From within the search panel.
  2. Select activities, classes or courses.
  3. Select the correct site.
  4. Select the activity, class or course.
  5. Select the date for your chosen activity, class or course.
  6. Select the from time.
  7. Select the to time.
  8. Select the number of spaces to book.
  9. Select search.
  10. Add your class to your basket by selecting the corresponding basket icon.
  11. Read and accept our Terms and Conditions and select checkout.
  12. Select confirm booking.
  13. To print a copy of your booking confirmation, select print receipt.

How to cancel a booking made online?

  • Sign in and click "Account History".
  • The bookings you have made in a certain time frame (this can be changed by selecting a different option from the drop-down box) will now be displayed and separated into "Activities", "Classes", "Courses" and "Unpaid".
  • To cancel a booking select the site the booking was made at and click the red "X".
  • The booking will then disappear from your account history .

Do members have to book classes in advance?

Yes, members and guests must book onto all group exercise classes. We reserve the right to cancel any classes with low attendance. Classes can be booked 2 days in advance.

I can't log into my account, what do I do?

If you can't log into your account please contact us directly on

I've forgotten my password, what do I need to do?

If you have forgotten your password simply go onto the log on section on the top right of the online booking page, and select forgotten password.

I’m interested in personal training, what do I need to do?

You can find more about the clubs Personal Trainers through the clubs homepage or in club. Once you’ve selected a trainer whose skills best match your fitness goal, you can book and pay for a session through them directly.

Will someone help me to show me the machines or give me a programme?

You can book an induction with one of team, who will show you how to use the equipment, alternatively you can book to have a programme written or reviewed. We do have Personal Trainers at each of our clubs. For more information please visit your nearest clubs home page.

What should I wear to the gym?

Please wear comfortable clothing and appropriate footwear. We also advise you bring a towel and water bottle with you.

Do I need to fill out a health questionnaire when visiting?

All new customers/members visiting the club must complete a health questionnaire. I'm interested in personal training, what do I need to do? You can find more about the clubs Personal Trainers through the clubs homepage or in club. Once you've selected a trainer whose skills best match your fitness goal, you can book and pay for a session through them directly.

Do members have to book classes in advance?

Classes can be booked 2 days in advance. Please ensure you book your space. Morning classes require a minimum of 3 people booked. Lunchtime and evening classes require a minimum of 5 people booked. Bookings can be made online. Please see out frequently asked questions about online booking or visit the online booking page on our website.

What should I bring to my exercise class?

We advise you bring a towel and water with you.

If I arrive a bit late for a class can I still go in?

If you arrive late and your instructor feels that the session has progressed too far for you to join in safely, he or she may ask you to join another session.

Where do I find the class timetable?

Please see your clubs homepage. Timetables can also be viewed in club.

I'm new to classes. Are there any I shouldn't do?

We offer a wide range of classes to suit all abilities. Your class instructor will advise you on what you should or shouldn't do.

Are all classes included in my membership?

Yes all classes are included within your membership, for the list of classes please see your clubs homepage.

Do you offer a towel service?

Currently only our Milton site offers a towel service, for more information regarding this please see the clubs homepage.

How long do I get car parking?

Each club offers free car parking however some are limited to two hours. For more information regarding this please see your clubs homepage.

I’ve lost some property in the club, what will happen to it?

All lost property is held within the club for a limited time, please contact the club directly or visit reception regarding this.

How does my card work?

Your membership card gives you access to the club. Simply scan the barcode on the reader and this will activate the gates.