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News - keep up to date
  • We would like to apologise for the problems that we have been experiencing with the water temperature at the Club. We are experiencing a fault with our hot water management system that keeps tripping out. We have had the fault investigated and are awaiting a quote to replace the panel. We are doing all that we can to rectify this as quickly as possible. In the meantime if you experience cold water on your visit, please inform a member of the team who will be able to reset the fault and enable you to have a hot shower. 

    We would like to thank your patience and if you do have any questions please do not hesitate to speak to a member of our team. 

     

     

  • Contractors will be in from Tuesday 31st May to continue with the remedial work to the hot water system. Disruption will hopefully be kept to a minimum but we will keep you updated of progress and any disruption to service.

    Once again thank you for your patience during this time.

  • The sauna and steam room are now fixed and open. We thank you for your patience and if you have any questions please do not hesitate to speak to a member of our team.

  • Whilst work is undertaken on the pool over the next couple of weeks there will be some minor restricitons to car park spaces between the middle section of both buildings. There are additional spaces in the overflow car park at the back of the F.I.T Zone building. 

    We apologise for any inconvenience that this may cause during this time. If you have any quesitons or concerns, please do not hesitate to speak to a member of our team. 

  • The part needed to fix the issue in our sauna has been ordered and we have an engineer booked to repair this on Monday 23rd May. Until Monday the sauna remains out of order. We apologies for any inconvenience caused and thank you for your patience on this matter.

    Park Club Team

The Park Club, Milton Park
We would like to apologise for the problems that we have been experiencing with the water...
18 hours ago
The Park Club Chatham
A reminder to all members that we are having an open weekend down here at The Park Club between...
21 hours ago
Park Club Milton
https://t.co/Pgyu7ANFYV
21 hours ago
The Park Club, Milton Park
The Park Club, Milton Park shared a link.
21 hours ago
The Park Club Chatham
This bank holiday Monday at the Park Club !
21 hours ago
The Park Club Chatham
Spotlight Class! 18:00 - 18:30 Core tonight! Come and Tighten, Tone and Strengthen your core and...
22 hours ago
Park Club Fleet
*** CLASS CANCELLATION *** Unfortunately poor Sharon has broken down and has to wait for the RAC...
22 hours ago
Park Club Milton
Members notice - Weds 25th - 8am till 1pm. Thames water will carrying out works which may cause...
1 day ago
The Park Club, Milton Park
**Members Notice** Thames Water will be carrying out work at the club on Wednesday this week...
1 day ago
Park Club Milton
Day 1: The cubicles and showers have been removed and work has started on replacing the filtration...
1 day ago
The Park Club Ashford
OPEN WEEKEND from the 28th to the 30th .Members & non members can bring their friends and family...
1 day ago
The Park Club Chatham
Member Update - contractors will be in from Tuesday 31st May to continue with the remedial work to...
1 day ago
The Park Club Ashford
The toilets in the females are now fully functioning 😍🚾 sorry for the inconvenience it has...
1 day ago
The Park Club, Milton Park
https://www.instagram.com/p/BFwOH-LKqTS/
1 day ago
The Park Club Chatham
It's that time of the year again! We are helping The Friends of the Wisdom Hospice with their...
1 day ago
Park Club Fleet
Did you hear the World Record for holding the plank position has just been beaten..... 8 hours and...
1 day ago
The Park Club Ashford
Rig workout of the week! Perfect for the Monday blues ;) Give it a go and let us know how you get...
1 day ago
The Park ClubChatham
Member update. The sauna and steam room are back up and running, thank you for your patience
1 day ago
The Park Club Chatham
Member update - Both the Sauna and Steam room are up and running, thank you for your patience...
1 day ago
Park Club Fleet
How was everyone's weekend? Monday morning already! Don't forget we have an evening packed of...
1 day ago
HELP US HELP YOU

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What do I do if I have lost my membership card?

If you lose your membership card, please talk to a member of our team on reception and we will replace it for you at a cost of £2.50. If your card breaks due to wear and tear we will replace it for you free of charge.

Do you offer a joint membership?

We currently only have joint memberships available at our Milton club. For more information regarding this please click here or contact the club for more information.

Can I transfer my membership to another person?

Yes, we offer the option to transfer your membership to another person; this can be done in club. All you will need to do is arrange an appointment to meet with one of our team with the person you are transferring your membership to. Please state that you are wishing to transfer a membership.

Can I suspend my membership?

Yes, you can suspend your membership, whether you are within your minimum contract term or not. A suspension can be actioned for up to 6 months with no charge if you have completed your minimum contract term. If you are still within your contract term, there is a £5 administration charge per month of the suspension which is taken by direct debit. If you are still within your contract term, the months that you suspend for will be added to the end of your contract to ensure that the minimum term is honoured.

Can I bring a guest into the club?

Yes, you can bring a guest into the club using one of the complimentary guest passes provided in your welcome pack. Alternatively they can purchase a guest pass through reception. Please note a health questionnaire must be completed on arrival.

Can I join online?

Yes you can join online via the join now section of our website.

How old do I have to be to join?

The minimum age to join on an inclusive membership is 16 for all clubs.

We do offer student and teen memberships at a certain clubs. Please contact your nearest club for more information.

Are all classes included in my membership?

Yes all classes are included in your membership, for a full list of current classes please visit your local clubs home page on the website.

Do you offer a joint membership?

We currently only have joint memberships available at our Milton club. For more information regarding this please click here or contact the club for more information.

Do I need to fill out a health questionnaire when visiting?

All new customers/members visiting the club must complete a health questionnaire.

Do I need to book an induction to use your club?

If you have used a gym before you can sign a waiver on the health questionnaire to opt out of an indication. If however you would like an induction please call to arrange an appointment.

How to register for online booking?

To book online you will need to visit our timetable pages and click on the online booking link, select help, how to register and create your account then follow the relevant steps, if you are an existing member, you will need to create an account.

How to make an online booking

  1. From within the search panel.
  2. Select activities, classes or courses.
  3. Select the correct site.
  4. Select the activity, class or course.
  5. Select the date for your chosen activity, class or course.
  6. Select the from time.
  7. Select the to time.
  8. Select the number of spaces to book.
  9. Select search.
  10. Add your class to your basket by selecting the corresponding basket icon.
  11. Read and accept our Terms and Conditions and select checkout.
  12. Select confirm booking.
  13. To print a copy of your booking confirmation, select print receipt.

How to cancel a booking made online?

  • Sign in and click "Account History".
  • The bookings you have made in a certain time frame (this can be changed by selecting a different option from the drop-down box) will now be displayed and separated into "Activities", "Classes", "Courses" and "Unpaid".
  • To cancel a booking select the site the booking was made at and click the red "X".
  • The booking will then disappear from your account history .

Do members have to book classes in advance?

Yes, members and guests must book onto all group exercise classes. We reserve the right to cancel any classes with low attendance. Classes can be booked 2 days in advance.

I can't log into my account, what do I do?

If you can't log into your account please contact us directly on

I've forgotten my password, what do I need to do?

If you have forgotten your password simply go onto the log on section on the top right of the online booking page, and select forgotten password.

I’m interested in personal training, what do I need to do?

You can find more about the clubs Personal Trainers through the clubs homepage or in club. Once you’ve selected a trainer whose skills best match your fitness goal, you can book and pay for a session through them directly.

Will someone help me to show me the machines or give me a programme?

You can book an induction with one of team, who will show you how to use the equipment, alternatively you can book to have a programme written or reviewed. We do have Personal Trainers at each of our clubs. For more information please visit your nearest clubs home page.

What should I wear to the gym?

Please wear comfortable clothing and appropriate footwear. We also advise you bring a towel and water bottle with you.

Do I need to fill out a health questionnaire when visiting?

All new customers/members visiting the club must complete a health questionnaire. I'm interested in personal training, what do I need to do? You can find more about the clubs Personal Trainers through the clubs homepage or in club. Once you've selected a trainer whose skills best match your fitness goal, you can book and pay for a session through them directly.

Do members have to book classes in advance?

Classes can be booked 2 days in advance. Please ensure you book your space. Morning classes require a minimum of 3 people booked. Lunchtime and evening classes require a minimum of 5 people booked. Bookings can be made online. Please see out frequently asked questions about online booking or visit the online booking page on our website.

What should I bring to my exercise class?

We advise you bring a towel and water with you.

If I arrive a bit late for a class can I still go in?

If you arrive late and your instructor feels that the session has progressed too far for you to join in safely, he or she may ask you to join another session.

Where do I find the class timetable?

Please see your clubs homepage. Timetables can also be viewed in club.

I'm new to classes. Are there any I shouldn't do?

We offer a wide range of classes to suit all abilities. Your class instructor will advise you on what you should or shouldn't do.

Are all classes included in my membership?

Yes all classes are included within your membership, for the list of classes please see your clubs homepage.

Do you offer a towel service?

Currently only our Milton site offers a towel service, for more information regarding this please see the clubs homepage.

How long do I get car parking?

Each club offers free car parking however some are limited to two hours. For more information regarding this please see your clubs homepage.

I’ve lost some property in the club, what will happen to it?

All lost property is held within the club for a limited time, please contact the club directly or visit reception regarding this.

How does my card work?

Your membership card gives you access to the club. Simply scan the barcode on the reader and this will activate the gates.